At LIMA, we are committed to providing an exceptional level of service and believe that any issue, big or small, should, whenever possible, be resolved directly, fairly and promptly with our customers.
If you are dissatisfied with a product, order or service you have received from LIMA, we encourage you to contact our Client Service team in the first instance. We will endeavour to understand your concern and work with you towards an appropriate resolution.
Client Service
hello@lima-official.co.ukUnless otherwise required by law, LIMA is not a member of an Alternative Dispute Resolution (ADR) body and is not obliged to use an ADR provider to resolve consumer disputes.
Nothing within this statement affects any statutory rights or remedies available to you under applicable consumer law.
Fairness is woven into every LIMA experience.
Created with purpose. Crafted with respect. Timeless by Design.
Lima
Timeless by Design.
Wear Beautifully. Live Timelessly.